Accessibility Requests

Americans with Disabilities Act (ADA)

In compliance with Title II of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973, it is the policy of the City of Sammamish (the “City”) to assure that no person with a disability shall be excluded from participation in, be denied the benefits of, or otherwise discriminated against under any of its programs, services, or activities solely based on a disability.

The City will make all reasonable modifications to policies and programs to ensure people with disabilities have an equal opportunity to enjoy its programs, services, and activities. The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.


Submit an Accessibility Request

Residents and businesses can submit accessibility requests to the City of Sammamish through the accessibility request form. The ADA Coordinator reviews every accessibility request to ensure it gets routed to the appropriate staff. To make a request, please contact the City at least 48 hours in advance through My Sammamish.

If you have questions about Title II accessibility, please contact the Director of Administrative Services at


File an ADA Complaint 

Any person who believes their ADA protection has been violated may file a complaint with the Director of Administrative Services by the following methods:


ADA complaints may be submitted via mail, email, or in person to:

Director of Administrative Services

City of Sammamish

Phone:  425-295-0500


Mail & Physical Address:

City of Sammamish

Attn:  Director of Administrative Services

801 228th Avenue SE

Sammamish, WA  98075

The complaint should be submitted by the complainant or the complainant’s designee as soon as possible but no later than 180 calendar days after the alleged violation.

A notice of receipt will be sent to the complainant by email or certified mail within five (5) business days of receipt of the complaint, and the Director of Administrative Services will begin an investigation into the merits of the complaint within 30 calendar days. If necessary, the Director of Administrative Services or their designee may contact the complainant directly to obtain additional facts or documentation relevant to the complaint.

The Director of Administrative Services shall prepare a written decision, after full consideration of the complaint merits, and a copy of the written decision shall be mailed to the complainant by certified mail no later than five (5) business days after preparation of the written decision. A copy of the complaint, written decision, responses, and any other correspondence or documentation shall be retained by the City in accordance with its records retention policies.

If the response by the Director of Administrative Services or their designee does not satisfactorily resolve the issue, the complainant or complainant’s designee may pursue other remedies as provided by law.